Requirements and Costs

System Requirements

In order to for us to process your call data efficiently and correctly you must ensure that your call data includes the following four fields as a bare minimum.  Other data may be used in order to enhance the summaries if required.

  • Date and Time of call start – either as one field or two
  • Duration of the call – this can either be a field showing the duration or the date and time of the end of the call
  • Destination number – the phone number that was called – this should be a number that belongs to the ranges you have allocated to you
  • Originating number – the phone number that made the call.

Billing Costs

All prices listed exclude VAT.

Minimum Monthly Charge : £120.00
Maximum Monthly Charge : £1250.00

1.55% of the first £30,000 of billable revenue and then 0.55% of billable revenue above that level

There is an initial three month period where the billing will be charged at the minimum monthly charge – this is available to new customers for the first three months that they use the billing services.

The following discounts are available :

Early Payment Discount 1 day : If the invoice is settled by 9am the day after it is sent to the customer a discount of 6% of the pre-VAT invoice amount will be applied to the following month’s invoice.

Early Payment Discount 3 day : If the invoice is settled by the end of the third working day after it sent to the customer a discount of 3% of the pre-VAT invoice amount will be applied to the following month’s invoice.

Referral Discount : For any customer that you refer to us, for any month in which they use the service and pay their outstanding invoice you will receive a discount of 10% of their pre-VAT invoice amount subject to a minimum of £20.00 and a maximum of £120.00

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